Haringey Case Study

Services delivered to you by Surelines

Surelines prepared a detailed feasibility study and business plan for our proposed community pharmacy. This pharmacy will be a community enterprise incorporating broader services than a traditional pharmacy, aimed at tackling the acute challenges we experience in Tottenham North London.  Surelines have worked with us to understand the breadth of services that could be incorporated into the pharmacy and needs that can be met.  They have also prepared our application for pharmacy consent with detailed justification (a document of 200 plus pages).  

Dates of service delivery

We have been working with Surelines since August 2009. 

Scope of services offered

We are a charitable organisation tackling health inequalities and promoting wellbeing in the acutely deprived communities in Tottenham, North London.  

Your comments as to the quality of service delivered to you

We have received a service from Surelines that has surpassed our expectations in terms of quality of outputs and process.  Surelines are highly responsive and demonstrate a genuine commitment to assisting us achieve our objectives.  The managing director, Nigel Morley has been personally engaged in the work on a consistent basis and is an inspiring leader to his team.  We have felt empowered through the process, as Surelines has worked hard to ensure that they take us with them through what is a highly complex process in establishing an innovative pharmacy.  

Your comments as to their ability to deliver the above service

I have worked with many consultant organisations in 20 years of regeneration work of all sizes, types and reputations and I have no hesitation confirming that Surelines is the best I have ever worked with in terms of quality of work produced and culture/style of delivery.

Any other relevant comments

It is a genuine pleasure working with Surelines.  They listen to and hear our ideas and aspirations and consistently add value by broadening our horizons.  They are generous with their skills, knowledge and resources.  I highly recommend their services to you.